Privacy Policy

Last updated:

1. Introduction

Vorxyreleudhepei ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website https://vorxyreleudhepei.world (the "Website") and use our services.

This policy is provided in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the Privacy and Electronic Communications Regulations 2003 (PECR), and other applicable data protection legislation.

By using our Website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this policy, please do not use our Website.

2. Data Controller

The data controller responsible for your personal data is:

3. What Personal Data We Collect

We may collect and process the following categories of personal data:

3.1 Information You Provide Directly

  • Identity Data: Full name as provided in order forms.
  • Contact Data: Email address, phone number (if voluntarily provided).
  • Communication Data: Messages, enquiries, and any correspondence you send to us.
  • Consent Data: Records of consents you have given (e.g., marketing, data processing).

3.2 Information Collected Automatically

  • Technical Data: IP address, browser type and version, operating system, device type, screen resolution, and time zone setting.
  • Usage Data: Pages visited, time spent on pages, navigation paths, click data, and referring URLs.
  • Cookie Data: Information collected through cookies and similar technologies (see our Cookie Policy for details).

4. How We Use Your Personal Data

We process your personal data for the following purposes and on the following legal bases:

Purpose Legal Basis (UK GDPR)
Processing and fulfilling your orders Performance of a contract (Article 6(1)(b))
Responding to your enquiries and messages Legitimate interest (Article 6(1)(f))
Sending order confirmation and delivery updates Performance of a contract (Article 6(1)(b))
Improving our Website and services Legitimate interest (Article 6(1)(f))
Analysing website usage and performance Consent (Article 6(1)(a)) — via cookie consent
Complying with legal obligations Legal obligation (Article 6(1)(c))
Protecting against fraud and ensuring security Legitimate interest (Article 6(1)(f))

5. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data to third parties. We may share your data with the following categories of recipients where necessary:

  • Service Providers: Hosting providers, email service providers, and delivery partners who process data on our behalf and are bound by data processing agreements.
  • Legal Authorities: When required by law, regulation, legal process, or governmental request.
  • Professional Advisers: Lawyers, auditors, and accountants where necessary for our legitimate business purposes.

All third-party service providers are required to take appropriate security measures to protect your personal data in line with our policies and applicable law.

6. International Data Transfers

We primarily store and process your personal data within the United Kingdom and the European Economic Area (EEA). If any data is transferred outside the UK/EEA, we ensure that appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs) approved by the UK Information Commissioner's Office (ICO).
  • An adequacy decision by the UK Secretary of State.
  • Other lawful transfer mechanisms as permitted under the UK GDPR.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Specifically:

  • Order Data: Retained for 6 years from the date of the transaction, in accordance with UK tax and accounting obligations.
  • Communication Data: Retained for up to 2 years from the date of last correspondence, unless a longer retention is required for legal purposes.
  • Cookie and Analytics Data: Retained in accordance with our Cookie Policy, typically for up to 13 months.
  • Consent Records: Retained for as long as the consent is valid, plus a reasonable period thereafter to demonstrate compliance.

When personal data is no longer required, it will be securely deleted or anonymised.

8. Your Rights Under UK GDPR

Under UK data protection law, you have the following rights regarding your personal data:

  • Right of Access: You have the right to request a copy of the personal data we hold about you (a "Subject Access Request").
  • Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.
  • Right to Erasure: You have the right to request deletion of your personal data, subject to certain legal exceptions.
  • Right to Restrict Processing: You have the right to request that we limit how we use your data in certain circumstances.
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format.
  • Right to Object: You have the right to object to processing based on legitimate interests or for direct marketing purposes.
  • Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of processing before its withdrawal.
  • Rights Related to Automated Decision-Making: You have the right not to be subject to decisions based solely on automated processing that produce legal effects concerning you.

To exercise any of these rights, please contact us at ask-us@vorxyreleudhepei.world. We will respond to your request within one month. In certain circumstances, this may be extended by a further two months, in which case we will inform you.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • HTTPS encryption for all data transmitted between your browser and our servers.
  • Access controls to limit who can access personal data within our organisation.
  • Regular review and updates of our security practices.
  • Secure storage of data with reputable hosting providers.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure.

10. Children's Privacy

Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without appropriate consent, we will take steps to delete that information promptly.

11. Cookies

Our Website uses cookies and similar technologies. For detailed information about the types of cookies we use, their purposes, and how to manage your cookie preferences, please see our Cookie Policy.

12. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policy of any website you visit.

13. Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

  • Website: www.ico.org.uk
  • Telephone: 0303 123 1113
  • Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom

We would appreciate the opportunity to address your concerns before you contact the ICO, so please reach out to us first at ask-us@vorxyreleudhepei.world.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for operational reasons. The "Last updated" date at the top of this page indicates when this policy was last revised. We encourage you to review this page periodically.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us: